Requirements

Learn about the requirements to run Enginsight on-premise on your own servers.

Please note that we orchestrate our services using Docker. For this reason, it is important that only the Enginsight Docker instances run on the servers. Changes to the setup configuration in the docker-compose.yml file can lead to unpredictable side effects.

We strongly recommend that you use the Linux image versions we have identified, as we are unfortunately unable to support special custom builds!

Furthermore, only Debian-based systems are supported. Any deviations from our documentation, such as unauthorized changes to the configuration, changes to the setup or the addition of further services on the server, cannot be supported by us.

  1. Virtual machines (VM)

  2. Remote support (in case of installation by Enginsight Support)

Capabilities

Application Server

The application server is used to operate the central API, the user interface and other services of the platform.

Monitoring of up to 500 servers and clients with Pulsar Agent

Monitoring of more than 500 servers and clients with Pulsar Agent

If your on-premises instance monitors more than 300 servers and clients with the Pulsar agent, you should consider the possibilities of load balancing on multiple application servers. If you have more than 500 Pulsar agents installed, load balancing across multiple application servers is necessary.

If you want to use the Shield module to block network attacks, you should have more performance reserves. The required performance depends on how many events occur. Therefore, you should introduce Shield in several steps and observe the performance in monitoring to be able to scale up in time if necessary.

Make sure that the following external addresses are reachable and not blocked by firewall rules:

  • registry.enginsight.com

  • get.enginsight.com

  • registry-auth.enginsight.com

Please make sure that access via SSH is possible or VMware Tools are installed.

Database Server

The database server stores all monitoring data and communicates exclusively with the application server.

Please make sure that access via SSH is possible or VMware Tools are installed.

Observer/Watchdog/Hacktor

For the software components Observer, Hacktor and Watchdog you may need additional VMs. The individual software components can be operated together on one system, but separate operation is recommended. In case of shared operation, the resources have to be doubled.

These are minimum requirements. Upgrade the instances with more power so that the software components have more performance reserves.

One observer with the specified resources can take over the monitoring of up to 50 endpoints. For endpoints, note the option to define parallel processing of endpoints. The default setting is "2". Depending on the performance reserves, you can adjust the setting down or up. You also have the option to assign multiple observers to the same region, so that the observers share the monitoring of the endpoints among themselves.

Consider also the options for the Configuration of the Hacktor software component, especially the possibility to increase the Number of parallel scans.

Please make sure that access via SSH is possible or VMware Tools are installed.

Firewall rules

Please release the following ports in the firewall:

If your instance is not encrypted, the APP server must also be accessible via 80 and 8080. This is not recommended! Also, please make sure that all servers reach your DNS.

Furthermore, the following domains must be reachable from the servers:

All servers:

  • Debian mirror selected during installation (default: deb.debian.org)

APP server:

  • registry.enginsight.com

  • get.enginsight.com

  • registry-auth.enginsight.com

  • github.com

  • download.docker.com

  • raw.githubusercontent.com

  • dls.enginsight.com

  • registry-1.docker.io

Database:

  • repo.mongodb.org

  • www.mongodb.org

Certificate

To ensure that network traffic between the sensors (Pulsar Agent, Observer, Watchdog, Hacktor) and the Enginsight API is encrypted, you need an SSL/TLS certificate. As a best practice, we recommend a public certificate (e.g. from Let's encrypt) that you resolve internally.

Use a reverse proxy (external or on the server itself) that forwards requests to port 80 (app) and port 8080 (API).

For a smooth operation of the Enginsight application, the call via HTTPS is mandatory.

For the operation of the standard installation we recommend two DNS names:

  • ngs-api.your-domain.com

  • ngs-app.your-domain.com

Please make sure that the certificate is in PEM format.

Docker Credentials

To run Enginsight on-premises, you need Docker credentials, which you can get from us.

Just contact us via email: hello@enginsight.com.

Licence File

You can purchase the necessary license file directly from us.

Just contact us via email: hello@enginsight.com.

Remote support

If you want to install Enginsight on-premises with assistance from our support, please make sure that a remote control option is available. In our experience, TeamViewer works the most reliably.

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