Licences and Organisations
Enginsight is multitenant. This provides you with a wide range of options:
Link multiple organisations with one On-Premises instance of Enginsight.
Access multiple organisations with one account.
Assign different permissions to team members with a role concept.
Share a license across multiple organisations or upload individual licenses.
Our approach allows you to ideally map all imaginable uses of Enginsight. For example, you can use Enginsight as a Managed Service Provider to offer a cloud service to your customers or monitor multiple locations in a larger enterprise.
Organisations
What is an organisation?
Enginsight allows you to create multiple organisations. With one account, you can access as many organisations as you want without having to log in again. Each organisation has its own platform with its own dashboard, monitored hosts, endpoints et cetera.
What is a main organisation?
A main organisation is an independent organisation. Sub-organisations can be added to a main organisation.
In the Asset Operation Center and Partner Operation Center of a main organisation, you can see the data of the main organisation and all sub-organisations.
You can manually assign license contingents to the sub-organisations linked to the main organisation in the contingent management. If no contingents are assigned manually, the sub-organisation has access to all contingents of the main organisation.
What is a sub-organisation?
Sub-organisations are always linked to a main organisation. It is not possible to create sub-organisations of sub-organisations.
In the Asset Operation Center and Partner Operation Center of the associated main organisation you can see the data of the sub-organisation.
In the associated main organisation, you can manually assign license contingents to the sub-organisation in the contingent management. If no contingents are assigned manually, the sub-organisation has access to all the contingents of the main organisation.
How do I switch between organisations?
To switch between organisations, click on the name of the organisation you are currently in at the upper right. An overview of all the organisations you have access to will open. To switch to the organisation, click on the corresponding button of the desired organisation. You do not need to log in again.
How do I create an organisation?
To create a new organisation, you have two options:
Create main organization
Click on the name of the organisation in the upper right corner. Below the overview of all the organisations you have access to, there is a button "Add new organisation".
Go to Settings → Organisations. Click on the "Create organisation" button, which you can find in the upper right corner.
A window will open. Define your new organisation here.
Create sub-organization
Proceed as described under Create main organization and also check the "Linked organization" box in the window that opens.
How do I add team members to organisations?
Go to the organisation you want to add team members to. In Settings → Team Members, you can add team members and assign roles to them. Learn more here.
Licences
What is a license?
To use your on-premises instance, you need a license. A license is always valid for a certain period of time and has a certain contingent (servers, clients, endpoints, assets).
Clients
Number of Pulsar Agents you can install on clients.
Endpoints
Number of endpoints you can monitor.
Assets
Asset contingents are not specified to servers, clients or endpoints, but can be used for all three types of monitoring (server, clients, endpoints).
Where do I upload a license?
You will receive a license key from us. The licence key can be uploaded in all main organisations at Settings → Licences.
What is a general license?
A general licence always applies to all main organisations and their sub-organisations for which no explicit licence has been uploaded.
This means that if a general license is stored, it also applies to newly created main organisations until an explicit license is uploaded.
What is an explicit license?
An explicit license is linked to one or more main organisations and their sub-organisations based on an organisation identifier.
This means that if only explicit licences are uploaded, no contingents are initially available for newly created main organisations.
Can organisations be assigned contingents?
You can assign license contingents to sub-organizations manually. This means that you define which license contingents the sub-organization is allowed to access. Main organisations can only be assigned contingents via an explicit license.
To manually assign contingents to a sub-organization, follow these steps.
In the associated main organisation, open Settings → Contingent Management.
Specify that you want to manually set contingents for the sub-organization.
Enter the desired server/client/endpoint/asset contingents.
Save your selection.
How can general and explicit licenses be used?
You can combine general and explicit licenses in any way you want.
You can optionally assign contingents manually to the sub-organizations in all variants using contingent management. If no contingents are assigned manually, the sub-organisation has access to all contingents of the main organisation.
Below you will get some examples.
General license for the entire On-Premises instance.
Use a general license for your entire On-Premises instance.
Explicit licences for each main organisation.
Upload a separate explicit licence for each main organisation.
Explicit licences for single and/or multiple organisations.
Share explicit licences with multiple main organisations. You can also use a separate explicit licence for other main organisations at the same time.
Mix explicit and general licenses
Mix explicit and general licenses.
Where can you check available, used and free contingents?
You can check your contingents in several places.
Contingents of the license
In the main organisations at Settings → License you have access to the contingents of the uploaded license, which is valid for the specific main organisation and its sub-organisations.
Contingents of the organisation
In all organisations you can find the available, used and free contingents for the specific organisation on the dashboard.
Available*
Unused contingents available to the organisation and contingents used by this organisation.
In use
Contingents used by this organisation.
Active
Contingents used by this organisation, which have the status active, which means they are reachable.
Inactive
Contingents used in this organisation that have the status inactive, which means they are not reachable.
Unknown
Contingents used in this organisation that have the status unknown, which means that there is a problem. (Status exists only for hosts.)
Free
Free contingents, which means the number of servers/clients/endpoints that can still be added to this organisation.
* Examples for the meaning of "Available":
Main organization: Contingent not used by another main/sub organization or manually assigned to a sub organization.
Sub-organisation: Manually assigned contingent or contingent available to the main organisation and not used by any organisation other than that sub-organisation.
Contingents of the sub-organisations
In the main organisations you can find at Settings → Contingent Management all the sub-organisations linked to this main organisation. You get an overview of all available and used contingents of the linked sub-organisations.
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