Multi-Factor Authentification

Set up Multi-Factor Authentification

To protect your Enginsight environment from unauthorized access in addition to your password, you should set up a two-factor authentication.

Sensitive functions are always additionally protected by a second factor (e.g. creating plugins or changing settings).

Nevertheless, we recommend to request an additional authentication already at login:

1. Go to Settings → 'User Account'

2. Open the 'Advanced Settings'

3. Activate the 'Two-Factor Authentification at Login'

Depending on what information you have stored in your user account, you will be offered different options for two-factor authentication:

• Authenticator and cell phone number added: Authenticator and SMS are offered

• Authenticator added, no cell phone number: only Authenticator is offered

• Added cell phone number, no authenticator: only SMS is offered

• SMS is offered neither authenticator nor cell phone number added: e-mail is offered

We do not recommend authentication via e-mail. Therefore, you should always provide a cell phone number or add an authenticator. By using both options, you minimize the chance of losing access to your Enginsight account for too short a time. If you still do not have access to your account, please contact support: [email protected]

Add a Authenticator App

1. Go to 'Settings' → Multi-Factor Authentication

2. Click on 'Add Authentication Code'

3. Scan the QR-Code with the Authenticator App on your mobile device or enter the Authenticator Code manually

4. Test the Authentication via App