> For the complete documentation index, see [llms.txt](https://docs.enginsight.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.enginsight.com/docs/manual/english/platform-usage/alerts-beta/notification-templates-beta.md).

# Notification Templates (BETA)

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Alert notification templates allow you to preconfigure notification recipients and third-party notification services. Templates can be assigned to any number of Alerts to reduce configuration effort.

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<i class="fa-compass">:compass:</i> Navigate to **Alerts** → **Notification Templates** to display a list of all created notification templates. If you have not created a notification template yet, this view is empty.

The [notification templates overview](#notification-templates-overview) provides information including:

* which third-party notification services are configured in a template.
* which associated channels display notifications when an Alert is triggered.

You can also delete notification templates and [create new notification templates](#add-notification-template).

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## Navigation

<i class="fa-magnifying-glass">:magnifying-glass:</i> Click the **Text Search** field above the list and enter a search term of your choice to find specific list items more quickly.

<i class="fa-computer-mouse">:computer-mouse:</i> Click the **Refresh** icon <i class="fa-arrows-rotate-reverse">:arrows-rotate-reverse:</i> above the list to update all list items.

<i class="fa-computer-mouse-scrollwheel">:computer-mouse-scrollwheel:</i> Scroll down the list or adjust the number of results shown per page ![](https://2423388680-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FV7OrHgKXA0t1jankQBYf%2Fuploads%2FfjKACCt2SKXcFd3S7Xb5%2FEnginsight-EN-Results%20per%20Page.jpg?alt=media\&token=e1650160-7a41-4965-aaca-6975db758dbe) to view additional entries. Use the page navigation ![](https://content.gitbook.com/content/V7OrHgKXA0t1jankQBYf/blobs/wnxVw06QGoSsYjhwMJRF/Enginsight-Seitennavigation-2.jpg) to switch between pages.&#x20;

### Sort List Items

<i class="fa-computer-mouse">:computer-mouse:</i> Click the **Sort** icon <i class="fa-sort">:sort:</i> next to a column name in the table header to sort by that column in ascending <i class="fa-angle-up">:angle-up:</i> or descending order <i class="fa-chevron-down">:chevron-down:</i> .

<i class="fa-computer-mouse">:computer-mouse:</i> Click the sort icon <i class="fa-bars-sort">:bars-sort:</i> above the list to adjust the priority of the applied sorting. A menu opens that shows all columns by which the list is currently sorted. Drag and drop the shown items to change the sorting priority.

### Additional Actions for List Items

<i class="fa-computer-mouse">:computer-mouse:</i> Select the checkbox <i class="fa-square">:square:</i> next to a list item to select the corresponding item. Alternatively, select the checkbox in the table header to select all list items.

The number of selected list items is then displayed next to the search field.

<i class="fa-computer-mouse">:computer-mouse:</i> Click the **Delete** icon <i class="fa-trash">:trash:</i> above the list to delete all selected notification templates. Confirm the message that appears by clicking **Delete**.

{% hint style="danger" %}
**Please note**: Deleted settings cannot be recovered.
{% endhint %}

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## Notification Templates: Overview

The notification templates overview is displayed as a table. It provides the following information:

<table><thead><tr><th width="199.98046875">Column</th><th>Description</th></tr></thead><tbody><tr><td>Name</td><td>Displays the name of the notification template and an additional description, if provided. The date and time it was created and the date and time it was last edited are also displayed.<br><br><i class="fa-computer-mouse">:computer-mouse:</i> Click the name of a notification template to navigate to the corresponding <a href="#notification-template-edit-view">edit view</a>. There, you can adjust the configured settings and delete the notification template.</td></tr><tr><td>Service</td><td><p>Displays the notification services selected in the template.</p><p></p><p>The following services may be displayed:</p><ul><li><strong>Mattermost</strong>: Notifications for Alerts to which the corresponding notification template is assigned are also displayed in Mattermost.</li><li><strong>Slack</strong>: Notifications for Alerts to which the corresponding notification template is assigned are also displayed in Slack.</li><li><strong>Teams</strong>: Notifications for Alerts to which the corresponding notification template is assigned are also displayed in Microsoft Teams.</li></ul></td></tr><tr><td>Channel</td><td>Displays the channels associated with the selected notification services that were configured in the template.</td></tr></tbody></table>

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## Add Notification Template

<i class="fa-computer-mouse">:computer-mouse:</i> Click <i class="fa-plus">:plus:</i> **Add Notification Template** in the upper-right corner to [add a new notification template](/docs/manual/english/platform-usage/alerts-beta/notification-templates-beta/add-notification-template-beta.md).

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## Notification Template: Edit View

<i class="fa-computer-mouse">:computer-mouse:</i> Click the name of a notification template to navigate to the corresponding edit view. There, you can adjust the [configured settings](/docs/manual/english/platform-usage/alerts-beta/notification-templates-beta/add-notification-template-beta.md#general-settings) and delete the notification template.

The following actions are available:

<table><thead><tr><th width="200.39453125">Option</th><th>Description</th></tr></thead><tbody><tr><td>Save Changes</td><td><p><i class="fa-computer-mouse">:computer-mouse:</i> Click <strong>Save Changes</strong> after changing any settings.</p><div data-gb-custom-block data-tag="hint" data-style="danger" class="hint hint-danger"><p><strong>Please note</strong>: Unsaved changes cannot be recovered.</p></div></td></tr><tr><td>Back</td><td><p><i class="fa-computer-mouse">:computer-mouse:</i> Click <strong>Back</strong> to return to the notification templates overview.</p><div data-gb-custom-block data-tag="hint" data-style="danger" class="hint hint-danger"><p><strong>Please note</strong>: Unsaved changes cannot be recovered.</p></div></td></tr><tr><td>Delete</td><td><p><i class="fa-computer-mouse">:computer-mouse:</i> Click <strong>Delete</strong> and confirm the message that appears by clicking <strong>Delete</strong> to delete all configured settings.</p><div data-gb-custom-block data-tag="hint" data-style="danger" class="hint hint-danger"><p><strong>Please note</strong>: Deleted settings cannot be recovered.</p></div></td></tr></tbody></table>

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