> For the complete documentation index, see [llms.txt](https://docs.enginsight.com/docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.enginsight.com/docs/knowledge-base/english/troubleshooting/the-enginsight-observer-log-shows-the-entry-err_internal_addr_denied-what-can-i-do.md).

# The Enginsight Observer log shows the entry ERR\_INTERNAL\_ADDR\_DENIED. What can I do?

If you want to monitor an internal website with the Enginsight Observer component but do not receive any results, and the Observer log contains the entry ERR\_INTERNAL\_ADDR\_DENIED, this may be because the Observer setting **Allow internal targets** has not been enabled.

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For more information on how to retrieve Observer logs, see the Knowledge Base: [How can I retrieve the logs of the Enginsight Observer component?](/docs/knowledge-base/english/logging/how-can-i-retrieve-the-logs-of-the-enginsight-component-observer.md)
{% endhint %}

To resolve the issue, navigate to **Endpoints** → **Required Services** → **Observers** in the Enginsight platform and click the affected Observer to open its edit view.

<div align="left"><figure><img src="/files/f4BqFXN1FZQl9NU2r9D2" alt=""><figcaption></figcaption></figure></div>

In the **Advanced Settings** section, select the checkbox <i class="fa-square">:square:</i> next to **Allow internal targets** to allow the Observer to access internal IP addresses.

{% hint style="danger" %}
**Please note**: If you enable the **Allow internal targets** option, the **Operate as a dedicated Observer** option *must also be enabled*! Otherwise, all organizations and suborganizations will be able to access internal IP addresses of the organization you are currently logged in to.
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